Summary
The Sheriff's Dispatch Office needs an extra $165,100 of contract authority with Mission Critical Partners to finish its transition to the new Axon 911 phone system. Officials stressed it's a spending ceiling, not a commitment to spend it all.
At a glance
- Total mentions
- 6
- Last 30 days
- 2
Rising — discussed at 3 meetings since Sep 17, 2026, up from 0 in the two months before.
Impact analysis
$165,100 not-to-exceed increase, funded from the FY26 Dispatch Cellular Fee Fund.
Anyone who calls 911 in Macomb County.
Taxpayers absorbed the loss on the failed Atos contract, and the county won't know termination costs until settlement talks with the vendor.
Mentions & discussions (6)
Board of Commissioners - Joint Public Services and Records and Public Safety Committees - Nov 5, 2026
The Sheriff's Dispatch Office needs an extra $165,100 of contract authority with Mission Critical Partners to finish its transition to the new Axon 911 phone system. Officials stressed it's a spending ceiling, not a commitment to spend it all.
Board of Commissioners - Finance/Audit/Budget Committee - Oct 28, 2026
Dispatch is rolling out Axon 911 call handling, moving CAD to the cloud, and adding Warren and Sterling Heights to shared systems — driving the budget up about $889,000 to $12.6 million, offset by partner reimbursements.
Board of Commissioners - Joint Public Services and Records and Public Safety Committees - Sep 17, 2026
The county is moving its 911 dispatch and records systems to the cloud in a five-year, $6.79 million deal — but most of that gets reimbursed by partner cities like Warren and Sterling Heights. Warren's police and fire dispatch will also join the county system, improving record sharing across the county.
Board of Commissioners - Full Board - Jun 11, 2026
The county is spending $2.28 million over six years on Axon's APEX 911 call-handling equipment and service for sheriff's dispatch — the system that answers residents' emergency calls.
Board of Commissioners - Joint Public Services and Records and Public Safety Committees - Jun 10, 2026
The county's Atos 911 system has suffered dropped calls, audio failures and outages almost monthly since going live in August 2025 — dispatchers logged 724 support tickets. The county now wants to switch to Axon's APEX 911 platform, which is $1.66 million cheaper over five years than the current contract's county share. The full board votes Thursday.
Board of Commissioners - Joint Public Services and Records and Public Safety Committees - Mar 19, 2026
The Sheriff's Office Dispatch Center will get CommsCoach, an AI tool that automatically evaluates and transcribes 911 calls, spots training gaps, and builds practice scenarios — replacing supervisors' manual, spreadsheet-based call reviews across four platoons and 60 telecommunicators.
We'll email you when it's on an upcoming agenda and when it's voted on, at most once a day.
The weekly brief for Macomb County
What the council decided, in plain English — one email a week.
Free. Unsubscribe with one click any time. We never sell your email.